Steven Delaney

Steven Delaney

Principal Solutions Architect

I've spent 15 years working with IBM Aspera — installing it, breaking it, fixing it, migrating it, and building things on top of it. I specialize in high-performance data transfer, cloud infrastructure, and AI-augmented workflows across Media & Entertainment, Government, Biotech, and Enterprise.

Explore My Universe

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🖥️
Technology
🎪
Athletics
🎵
Music
🏠
Homelab
🎓
Education
🤖
AI & Building

Professional Journey

Principal Solutions Architect

PacGenesis, Inc.

Jul 2025 - Present

  • Technical lead for enterprise customers moving serious data — broadcast networks, federal agencies, legal firms, biotech
  • Built a multi-petabyte ediscovery platform for a federal agency inside a compliance-locked government cloud
  • Designed custom Aspera + Trend Micro integration scanning reporters' field uploads in real time before they hit the pipeline
  • Led large-scale migrations for major broadcast networks onto modern Aspera infrastructure

Sr Solutions Engineer

PacGenesis, Inc.

Jul 2022 - Jul 2025

  • Moved from scoping and supporting Aspera deployments to designing full architectures
  • Longer engagements, tighter compliance constraints, more at stake
  • Worked directly with enterprise customers from kickoff through production

Sr Customer Success Engineer

Rubrik, Inc.

May 2021 - Jun 2022

  • Root cause analysis and troubleshooting across Rubrik's backup and recovery platform
  • Cluster operations and management via Ansible automation
  • Backup strategy development and disaster recovery assistance
  • Azure, AWS, VMware, Hyper-V, and Oracle at scale

Sr Technical Support Engineer

IBM

Aug 2018 - May 2021

  • SAML subject matter expert for the Aspera product suite
  • KCS coach — led team from 0% to 60% engagement in 3 months for a team seeing 1,600 tickets/month
  • Managed 500+ knowledge base articles for customer self-service
  • Training focal and mentor for new team members

Circus & Acrobatics

Performer, Trainer, Founding Instructor

2013 - 2017

  • Performed and taught full-time — handbalancing, partner acrobatics, choreographed shows
  • Starred in a national Coca-Cola x McDonald's commercial (in a handstand the entire time)
  • Founding instructor at Spiderbands (NYC) and personal trainer at Equinox (SF)
  • Moved to Montreal to train and perform at a higher level

Sr Technical Support Engineer

Aspera (pre-IBM)

Oct 2011 - May 2016

  • Five years of root cause analysis, application troubleshooting, and deep customer partnerships
  • Built internal tools and customer scripts using Ruby, Python, Bash, and Perl
  • Administered Zendesk ticketing system and Salesforce integration

Information Systems Analyst

CA Employment Development Department

Jan 2009 - Oct 2011

  • Mainframe and Windows environment support, primarily Active Directory
  • Customer technical support for hardware, software, email, and telecommunications
  • Knowledge base development and documentation

Notable Projects

Stars

AI-Powered Learning

AI-powered kids learning app built with SwiftUI, Node.js, and OpenAI. Interactive educational experiences tailored for young learners.

SwiftUI Node.js OpenAI

Personal AI System

Professional Tool

AI-powered system for customer preparation, knowledge management, and workflow automation. Built to make consulting operations faster and more informed.

Claude API LLM Integration Automation

Interactive Resume

This Site

Modern resume with constellation UI and AI chatbot. Built with vanilla JavaScript, deployed via AWS S3/CloudFront, CI/CD with GitHub Actions.

Vanilla JS AWS Terraform AI Chat
Frontend Backend

Homelab Infrastructure

Ongoing

Production homelab with Proxmox hypervisors, Unraid NAS, pfSense router, Jellyfin media server, Docker containers, and smart home automation.

Proxmox Docker pfSense Terraform Ansible

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